When you finally decide to outsource some of your operations, the next biggest question is finding the right outsourcing partner in U.A.E. It doesn’t matter whether it’s accounting and tax, customer service or marketing that you are outsourcing, it’s crucial to partner up with a reputable service that capable of getting the job done well.

Thus, let’s look at 6 things you need to be considered before hiring an outsourcing partner for your SME in U.A.E. 

Scope of work

Before anything you need to get clear on what exactly you need from your outsourcing service provider. Here you should define the scope of the work clearly before you go out there to find an outsourcing service provider.

Once you have a clear idea on what kind of a solution you are looking for and what type of a service you need, it will be way easier for you to select the right outsourcing partner for your business.


Their expertise in the business is very important to make your outsourcing service experience a success. Thus, make sure you take a deep look into their technical expertise, skillset, technology capabilities and their experience in outsourcing. 

Here it’s essential to learn about their experience in outsourcing services just as learning about their technical experience for a smooth outsourcing.


Good communication is the key to make outsourcing works.

Which is why you should make sure your outsourcing partner has effective communication channels and effective communication processes to communicate with you on a regular basis. If you are outsourcing offshore, you must learn how they accommodate time differences. Normally all effective outsourcing companies run local timing and culture to provide better services to clients.

Today communication is so advance and it minimize geographical barriers to do business and itself will create opportunity to have best value for money.

Privacy and data security

Another important factor you need to consider when you are selecting your outsourcing partner is their policy on data security and confidentiality. When you are working with an outsourcing partner you will be sharing sensitive information with them. Thus, you must make sure that your service provider is willing to sign a non-disclosure agreement to ensure the privacy of your data.


Flexibility is another important factor that required to make your service outsourcing a success. Thus, make sure your outsourcing service provider is flexible when it comes to urgencies and support work. This is important to agree upon early especially if you are in different time zones.

Language barriers

It is common for U.A.E. to outsource services to companies in third world countries for cheaper rates. However, you need to make sure there won’t be any language barriers between you and the professional sourced by the outsourcing partner. Thus, make sure to ask to learn about the outsourcing partner’s professional language skills before hiring them, so you will be able to communicate effectively.

Outsourcing can deliver several benefits for your small business. However, you need to find the right outsourcing partner to make outsourcing a success. Thus, our advice is to keep in mind the above things and conduct research and a screening process to make sure you are hiring the right one.

We, Crevaty can help you to find proper partner for you to outsource your functions. Please contact us through info@crevaty.com

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